Class¡Gsophomore
of business administration
Group¡Gfour
Member of the group¡G
Jerry Lin,
Dennis Wang, Wish Kuo,
Patty
Wang, Lachesis Yu, Violet
Yang
Operator
(Patty):
Good
morning. Happy company. How can I help you?
Violet:
Good
morning. May I speak with Mr. Jerry Lin, please?
Operator
(Patty):
Certainly.
He¡¦s
at extension 104. Hold on please. I¡¦ll
put you through.
(After
3seconds later)
Operator
(Patty):
I¡¦m
sorry. The line is busy. Would you like to leave a message?
Violet:
No.
Thanks. I¡¦ll
wait.
Operator
(Patty):
Yes.
Please hold on. I¡¦ll
keep you connect the line.
Violet:
Thank
you.
(After
10 seconds later)
Jerry:
Jerry
speaking.
Violet:
Hello
Jerry. This is Violet. I¡¦m
just calling to confirm our meeting on Thursday. Is it still going ahead?
Jerry:
Yes,
Is it at 2 o¡¦clock?
Violet:
That¡¦s
right. And there is one thing. Could you send me the documents that
we¡¦ll
discuss on Thursday? I want to prepare the details before the meeting.
Jerry:
No
problem. Please tell me your e-mail address.
Violet:
Ok.
My e-mail address is ¡§V
I O L E T¡¨
violet@yahoo.com.tw.
Jerry:
v i o l e t @
y a h o o . c o m . t w
Violet:
Yes,
that¡¦s
correct.
Jerry:
Ok.
I¡¦ll
send it to you tomorrow.
Violet:
Thanks
a lot.
Jerry:
You¡¦re
welcome. See you then.
Violet:
Ok.
Bye.
Jerry:
Thank
you for calling. Bye
Operator
(Violet):
Good
morning. Johnson Enterprise. What can I do for you?
Dennis:
Good
morning. Could I talk with Dr. Kuo, please?
Operator
(Violet):
Hold
on, please. I¡¦ll
put you through.
(After
3 seconds)
Secretary
(Patty):
President
office. May I help you?
Dennis:
Good
morning. May I speak with Dr. Kuo, please?
Secretary
(Patty):
Certainly.
May I ask who¡¦s
calling, please?
Dennis:
This
is Dennis Wang from the Happy Company.
Secretary
(Patty):
Please
hold. I¡¦m
making the connection.
Dr.
Kuo (Wish):
Speaking.
Dennis:
Hello,
Dr. Kuo. This is Dennis Wang. I¡¦m
just calling to confirm our meeting on November eighteenth. Have you received an
agenda for the meeting?
Dr.
Kuo (Wish):
Yes,
I received it yesterday. I¡¦m
sorry. Could you confirm the meeting with my secretary? I have to finish our
conversation, because I have an important meeting after 3 minutes.
Dennis:
No
problem. I¡¦ll
confirm with her.
(After
3 seconds)
Secretary
(Patty):
President
office. May I help you?
Dennis:
Hello.
This is Dennis Wang from Happy Company. Dr. Kuo asked me to confirm the meeting
on November eighteenth with you. May I ask your name?
Secretary
(Patty):
Yes.
When is the meeting held?
Dennis:
At
3:00 pm.
Secretary
(Patty):
I¡¦m
afraid he can¡¦t
present. He¡¦s
another meeting at 2:30. I¡¦m
sorry about that.
Dennis:
Oh.
that¡¦s
too bad. We¡¦re
looking forward to he¡¦s
presence. I¡¦ll
tell my boss.