課程介紹教師介紹課歷進教室遠距須知示範教材
跨文化商務溝通 (Cross-Cultural Business Communication)

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This course is a knowledge-based subject with additional tips for communication skills and regular practice on useful expressions in business. As the title suggests, this course has strong focus on cultural differences. The study of this course concerns how professionals from different cultures do things differently while performing a certain business function (which will be discussed as themes of the course) and how people can avoid or solve the intercultural conflict caused by such a difference.

This course aims to explore issues in cross-cultural differences, conflict and resolution in the multicultural business context.  Through a case study approach and communicative activities, this course leads students to think critically, solve problems effectively, develop their overall communication skills and eventually enhance their intercultural communicative competence.

課曆

 

Module 1: Intercultural Communication Competence

(模組1: 跨文化溝通能力養成)

Unit 1: Introduction  (單元一:跨文化商務溝通課程總覽)

Unit 2: Intercultural Communication Competence  (單元二: 跨文化溝通能力)

Unit 3: Intercultural Communication Barriers & Essential Skills (單元三: 跨文化溝通障礙與重要技能)

Unit 4: Media Session - The World Is Flat  (單元四:多媒體單元學習-跨文化溝通)

 

Module 2: Synthetic Cultures - Getting to Know World Business Cultures

(模組2: 認識世界商業文化)

Unit 5: Synthetic Cultures (單元五:世界文化分析)

Unit 6: Synthetic Cultures (Continued) (單元六:世界文化分析/)

Unit 7: Cross-cultural Communication Styles (單元七:跨文化溝通型態)

Unit 8: Media Session - Cross-cultural Business (單元八:多媒體單元學習)

 

[到校期中考/考試範圍:Unit 1-8]

 

Module 3: Case Studies - Business Themes

(模組3: 個案研究)

Unit 9: Initial Contact (單元九:開拓市場-跨文化初次聯繫方式)

Unit 10: Hospitality (單元十:跨文化職場社交接待方式)

Unit 11: Time Perception  (單元十一:跨文化時間觀)

Unit 12: Media Session- Cross-cultural Business (單元十二:多媒體單元學習)

Unit 13: Cross-cultural Decision Making (單元十三:跨文化決策管理)

Unit 14: Cross-cultural Contact Dealing  (單元十四:跨文化合約處理)

Unit 15: Final Project Preparation (單元十五:期末報告準備)

Unit 16: Media Session - Using the Internet (單元十六:多媒體學習單元-網路資源學習)

 

[到校期末考/考試範圍:Unit 9-16]  

作業說明

1. There will be weekly notice and instructions for assignments.
2. Students can upload their reports to the course website.
3. There are weekly on-line to help students review course content and prepare their assignments.
4. The grades of assignments will be uploaded and announced on the course website. Students can check their grades in two weeks after they submitted their reports. 
 
Students can always make appointments with the teacher or teaching assistants to discuss their course work any time 

評分標準

1. Assignments: 40%
   - 12 Weekly Online Quiz
2. Mid-term exam: 30%
   - 1 written test
   - 1 midterm project
3. Final exam: 30%
   - 1 written test
   - 1 final project

其他

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