課程介紹教師介紹課歷進教室遠距須知示範教材
商務溝通:口語溝通技巧-網 (Business Communication: Oral Communication Skills)

課程文件檔下載

The course is designed to prepare students working in the international business field, which requires effective communicative skills in English. By introducing core business concepts, the course aims to help students understand their language proficiency, enhance their language communication skills, and foster their autonomous learning in English. Being exposed to challenging and interesting topics, students will practice English through a series of online collaborative activities, such as participating in e-discussion, recording the role-plays, doing mini-case studies, and presenting individual reports as well as team projects. The purpose of all e-activities is to provide students the target language in functional settings and to improve their competence and performance in business communication.

Serving as language proficiency preparation for Business field, the course will introduce key business concepts and vocabulary based on the topics of TOEIC ® (Test of English for International Communication) and communicative expressions in business situations. Texts and topics chosen from the business world are broad rather than specialized, including subjects such as Organization, Production, Business Arrangement, Marketing & Advertising, and Social & Cultural Awareness. The communication skills covered include Meetings, Telephone Etiquette, Presentations, and Negotiations. Providing mock practices and test analyses for TOEIC questions in Listening and Reading sections, the course can be an access for students to apply test-taking strategies in TOEIC® and to achieve their goal as effective communicators.

本堂課設計給未來欲進入國際職場領域的學生學習。藉由介紹核心商業觀念,本堂課希望幫助學生從了解自己的語言能力開始、進而增加他們的語言溝通技巧、並帶動英文自主學習能力。學生透過多元的主題單元,進行不同的線上活動,並在個人和小組的報告的過程中,充分練習商務英語溝通表達能力。

本課程將介紹在多益考試 (TOEIC) 和英語商務溝通中,重要常見的字詞語彙。在主題安排上,廣泛選擇不同的商業主題範疇,例如組織  (Organization)、產品 (Production)、商務差旅安排 (Business Travel & Arrangement)、市場與行銷 (Marketing & Advertising)、社會與文化意識 (Social & Cultural Awareness)。 溝通技巧則包含商務寒暄 (greetings)、會議 (meetings)、電話禮儀與行銷 (telephone etiquette & cold calls)、簡報 (presentation)、協商談判 (negotiations)等。在多益考試方面,提供實際模擬練習和試後考題分析。期許學生在修讀本課程後,能有效運用課程所學,成為有效的商務溝通者。

 

Topics for Business Communication

1.  Course Orientation & The Basic Forms of Communication

2.  Socializing & Meeting People in the Workplace (社交禮儀)

3.  Organization & Company Structure (公司結構組織)

4.  Telephoning & Etiquette & Cold Calls (電話交談禮儀、電話行銷)

5.  Meetings & Meeting Culture (商務會議)

6.  Company Performance & SWOT Analysis (商品展示)

7.  Marketing & Advertising (商業行銷)

8.  Arrange Business Appointment (行程安排)

9.  Business Travel & Visiting (商務出差 & 拜訪廠商客戶)

10. Reporting & Presentation (簡報、展示)

11. E-Commerce (電子商務) & Negotiations (商務談判)

@學習網站: http://www.etweb.fju.edu.tw/elite/toeic/index.htm

 

 

Topics for TOEIC Preparation

1.  What is TOEIC? (認識多益測驗)

2.  A REVIEW OF Listening comprehension strategies

3.  Strategies & Practice for TOEIC PART1: Photos

4.  Strategies & Practice for TOEIC PART2: Questions & Responses

5.  Strategies & Practice for TOEIC PART3: Short Conversations

6.  Strategies & Practice for TOEIC PART4: Short Talks

7.  TOEIC Practice/Mock Tests

@ 學習網站: http://www.etweb.fju.edu.tw/yueh/toeic/index.htm

 

作業說明

  R 1.提供線上說明作業內容

R 2.線上即時作業填答

R 3.作業檔案上傳及下載

R 4.線上測驗

R 5.成績查詢

R 6.其他做法

(每週/單元)學習模式

§   課前導讀Warm-ups & Practical Vocabulary

§   閱讀線上影音教材 Useful Expressions & Situational Conversations

§   線上專題討論、小組討論、師生視訊會談

§   Focus on communication & on-line discussion

§   單元作業練習或TOEIC線上測驗練習

§   Practices & TOEIC tests

§   個別習作、雙人對話練習、小組實作

§   Exercises for Study Integration & Assignments

 

評分標準

 

 

1.      互動參與和線上討論   20%

2.      作業繳交和練習次數   30%

3.      小組報告和個人表現   30%

4.      模擬記者會與商務網站製作  20%

 

其他

1. 一般準則︰須具備使用網路能力者,能自主學習,沒有自發學習精神者不適宜選修本課程。

2. 需積極參與課程,具有電腦網路設備,並能依課程進度準時上線學習及繳交

   作業。

3. 願意主動練習TOEIC線上模擬題及隨時檢測學習成效。

 

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