課程介紹教師介紹課歷進教室遠距須知示範教材
職場英文:溝通語境及策略-網 (Workplace English: Communication Contexts and Strategies)

 

週次
授課內容
授課方式及時數
(請填時數)
課程主題
課程內容(教材/學習活動)
課堂
教學
(面授)
遠距教學
非同步
線上
同步
線上
1
Unit 1: Jobs and Organizations
Orientation
          Introduction to the course
          
          grouping
Work and Jobs
          types of job and work
          word combinations with work
          human resources
2
 
 
2
 
People and Workplaces
          businesspeople and business leaders
          management and administration
          wages, salary and benefits
2
 
 
3
 
Organizations
          enterprise
          word combinations with enterprise
          non-profit organization
 
2
 
4
Problems at Work
          health and safety
          bullying and harassment
          discrimination
          Online Discussion Practice#1
 
2
 
5
Unit 2: Market andMarketing
Markets and Competitors
          breaking into the market
          competitors and competitions
          word combinations with market
 
2
 
6
Market Orientation
          launching a product
          brands and branding
          word combinations with product
 
2
 
7
Promotion
          trade fairs and promotional activities
          advertising
          being persuasive
 
2
 
8
E-Commerce
          business and the environment
          bricks-and-mortar vs. e-commerce
          B2B, B2C and B2G
          Online Discussion Practice#2
 
2
 
9
Midterm Exam
Written Exam
2
 
 
10
Unit 3: Sales and Negotiations
Customer Relations
          customer satisfaction 
          communication with customers
          agreements and disagreements
 
2
 
11
Discussion techniques
          hedging
          checking understanding and making clarification
          agreement, consensus or compromise
 
2
 
12
Negotiation
          situations and negotiators 
          preparation
          reaching agreement
 
2
 
13
Difficulties
          conflicts
          negotiation techniques
          problem-solving
          Online Discussion Practice#3
 
2
 
14
Unit 4: Business Travel and Oral Presentations
Business Abroad
          changes in business travel
          arranging business travel
          email
 
2
 
15
Cultures
          culture and cultures
          social etiquette
          cross-cultural communication
 
2
 
16
Meetings
          types of meetings
          roles 
          points of view
 
2
 
17
Conferences
          dos and don'ts
          organization
          dealing with questions
          Online Discussion Practice#4
 
2
 
18
Final Exam
Group Presentation
2
 
 
合計(小時)
8
28
 
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