Practical Business Communication is a 30 weeks (one academic year) 19 units course designed for college/university level students in Taiwan. PBC is divided into three sections including Business Letters (10 units), Business Documents (4 units) and Business Conversation (5 units). The course uses a task-based curriculum providing students not only with sufficient knowledge but also with hands-on experience when they are handling business problems. Students are instructed knowledge regarding customer relations and service sectors, official letter formats, procedures of international trade, as well as how written correspondence functions in an organization. Core grammar and vocabulary skills are practiced so that a high level of linguistic competence can be achieved. Oral drills including telephone conversation and business meetings such as policy making, product advertisement campaign, price negotiation and complaint settlement are also offered to improve performance in the business community.